Shipping Info – Sleeper

Shipping Info

We are here to provide you with the best service. If you have any questions regarding the shipping or want to receive your order faster contact us at care@the-sleeper.com

Delivery
To make your shopping experience better and avoid long wait times, we have collaborated with a fulfillment center in California that ships globally via DHL. All the US orders are shipped with UPS. Since all items are hand-made at our atelier in Ukraine, some orders will be sent from there via FedEx. Please allow 2 to 5 business days to deliver your order, depending on destination. We will send you a tracking number in the Shipping notification email ones your order is ready. If you have questions regarding the country from which your order will be shipped, contact us on care@the-sleeper.com.
Taxes & Duties
Import duties and taxes are not included in the price at check-out. These charges will be collected by the shipping service upon delivery. Please check with your country’s customs office to determine these costs.
How soon will my order arrive?
Proud of being a slow-fashion brand, we are always working on streamlining our operations and optimizing the manufacturing process. To ensure transparency, we currently have three types of dispatch variations that depend on item availability.
Stock Item
This item has already been crafted and can be shipped to you within 1-2 business days. Depending on your location, delivery can take up between 3-5 business days.
Shipped Within 1-2 weeks
This item is currently being made at our atelier to become a stock item in the future. Its processing takes a bit longer as we have different stocks available in different locations.
Shipped Within 3-4 weeks
To craft our garments for you, our seamstresses need some time. For items in demand, the process of manufacturing is extended because the atelier may be pending fabrics.
Holidays and Sale
Please note that processing times can extend during the Holidays, sales and special offers. If you have any questions when your item will arrive, contact us via care@the-sleeper.com