FAQ – Sleeper

In support of World Autism Awareness, this April 10% of the proceeds from our blue colored items sales will be donated to 'Happy Today' charity




Questions about Sleeper

Where are you located?

What are your brand values?

Where do you produce your garments?

Are you sustainable?

Our products are handmade

We are zero-waste

Decent working conditions


Natural materials

Responsible suppliers



What Sleeper size am I?

What shoes size should I get?

Can I buy a single item from a set?

Can I add a gift wrapping or a gift note on my order?

I need to change / cancel my order

Can I place an order for a made-to-measure item


What payment methods do you accept?

What is Klarna?

Can I buy Sleeper garments offline?

Do you offer discounts on wholesale orders?


Do you ship internationally?

Do I have to pay import taxes or customs duties?

Do you ship to PO boxes

How long does the shipping take?

My package was lost

Can I add a gift wrapping or a gift note on my order?

Garment care

To learn how to care for your Sleeper items in the best way, please refer to our Care guide at https://the-sleeper.com/en/care/

Return policy

What is your return policy?

Shipping fee and VAT

Damaged / wrong item received

Sale items


How long does it take to process a refund

Contact us

If you need help with your Sleeper purchase, please contact our fantastic Customer Care team at care@the-sleeper.com

If you’d like to get in touch with our PR team, please reach out to press@the-sleeper.com

For questions on wholesale opportunities, please shoot us an email at wholesale@the-sleeper.com

Can’t find what you’re looking for? Contact Sleeper Care Team

Send an email to care@the-sleeper.com right from the FAQ page